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Troubleshooting Tips & Guidelines

In addition to our FAQs, below are some tips for troubleshooting common errors users may encounter when trying to use WIRED coupon codes

  • Review the coupon code: Coupon codes are often case-sensitive. Make sure the coupon was typed correctly and pay special attention to upper and lower case letters. Check to make sure there are no spaces between characters or at the beginning or end of the code. 
  • Review the Terms and Conditions: One of the most common errors is to apply coupons to products that are excluded from the offer. Most coupons have terms and conditions which can be found in the coupon description. These can include restrictions on certain products, minimum purchase requirements, and new-user-only discounts. Please review the terms and conditions to ensure your purchase meets the minimum requirements.
  • Technical errors: We only show valid deals on our website. On rare occasions, technical errors on the brand’s website can lead to errors with coupon codes. If you have tried the above tips with no success, consider reaching out to the brand’s customer service department for assistance using the coupon code.
  • Error due to an expired coupon: Despite our team of people who conduct daily reviews of our live deals, human errors and technical bugs can occur. Coupons and discounts are subject to change as they are provided to us by the brands in question. If you happen to find a deal that does not work as intended, despite trying the troubleshooting tips above, the deal is likely in the process of being updated. That said, we ask that you please notify a member of our team so we can review the issue personally.

We are dedicated to maintaining high-quality offers across our website. If you find an issue with any of our offers, please reach out to a member of our team at coupons@wired.com for assistance. We will address any concerns promptly.  

Learn more about how we collaborate to offer you reputable deals.